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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Monigold

Chris Monigold

October 4, 2024

5  out of  5
rating by Chris Monigold
"I recently had the opportunity to do business with Mike Makara’s local (Garland, TX) State Farm agency. Specifically, I was guided through the process of purchasing home and auto insurance by Alex Martinez, his right-hand man. Over the years I have found that shopping for insurance, even under the best of circumstances (no claims, good credit, etc.) has been nothing short of a beating. Buying a used car is easier; oral surgery is often less painful. Nevertheless, I found Alex to be friendly, forthright, knowledgeable, and a man of his word. I would highly recommend the Mike Makara agency and specifically Alex Martinez when you’re in the market for reasonably priced, comprehensive insurance. I would (and will) certainly do business with these guys in the future."
We responded:
"Chris, Thank you for your review and your kind words. Alex is a great asset in our office. I’m glad he was able to help you with your auto insurance and homeowners insurance. We appreciate you. "
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Charles Drummond

September 11, 2024

5  out of  5
rating by Charles Drummond
"Awesome agency, Mayra"
We responded:
"Thanks for the great review Charles. Mayra is a wonderful asset to our team. We appreciate you. "
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tremaine anderson

August 27, 2024

5  out of  5
rating by tremaine anderson
"My Agent was very helpful takin me step by step and got me a great Policy thanks Alex"
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Comfort Uche

July 19, 2024

5  out of  5
rating by Comfort Uche
"Jerry Silva from State Farm was so helpful and very professional. He was patient and thoroughly explained and answered all my questions. I highly recommend him if you are seeking for a Car, home or any type of insurance. Thank you Jerry."
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robert williamson

March 7, 2024

5  out of  5
rating by robert williamson
"I dealt with Jerry Silva and he done an amazing job helping me get set up with insurance on my home and vehicles, was very patient with me and my questions and explained everything to where I could understand it… Will refer them to anyone!"
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Stephanie Lumley

November 25, 2023

5  out of  5
rating by Stephanie Lumley
"I'm sharing this review on behalf of my mom. She has recently gone through a life season where lots of questions about home and auto insurance have come up. Kay May and Mayra both provided wonderful support and service to my mom to help her navigate these stressful situations and made her feel safe and welcome to come to the team with questions at any time. We can't recommend this State Farm team enough and have been very satisfied for many years."
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Kathy Cash

August 31, 2023

5  out of  5
rating by Kathy Cash
"Jerry Silva was wonderful. He answered all my questions and gave me several options for a homeowners policy at great prices. Bundling our Homeowners with Auto coverage saved us a lot of money. I highly recommend this agency for your insurance needs. They treat you like a friend and save you money too."
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Rebecca Harrington

August 1, 2023

5  out of  5
rating by Rebecca Harrington
"Alex set up my auto and renters insurance seamlessly, from working with me on the quote to make sure I was happy to getting all the paperwork signed he was very accommodating and made the process very easy for me. Highly recommend!"
We responded:
"Thank you for your kind words Rebecca. We are so glad Alex was able to help with your auto insurance and renters insurance. We do appreciate you!!"
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Teresa GOMEZ

June 8, 2023

5  out of  5
rating by Teresa GOMEZ
"Los mejores"
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big ant photo big ant photo

June 1, 2023

5  out of  5
rating by big ant photo big ant photo
"Alex Martinez is the man of the day thanks to him I have gotten some great insurance after 8 years I am back with State Farm and happy he fully explained everything that I had been missing and what others had not been telling me about my insurance for years by other home insurance providers thanks Alex I'm glad to be part of the human experience again having someone you can call and ask questions you talk to them and put a face to is awesome to me with everything being computer generated"
We responded:
"Thank you for your great review. Alex is a big asset in our office and we are glad he was able to help you with your home insurance needs. We appreciate you and we are glad to have you back at State Farm. "
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j sandoval

March 31, 2023

5  out of  5
rating by j sandoval
"So far, I have had the greatest pleasure of working with Alex and Jerry. Both of them made me feel like we had been friends for many years. I will definitely be here for a long time. I have auto, life and will be adding renters and homeowner's insurance. They are both amazing assets to the company."
We responded:
"yThank you for your feedback. We are vert proud of our team and happy Jerry and Alex were there to help. We appreciate you and thank you for your business!!"
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Frank Castronovo

March 27, 2023

5  out of  5
rating by Frank Castronovo
"Every year working with the great people in State Farm. Myra is splendid, hard -working and professional. Kay, Jerry & DJ are great people to work with in State Farm as well. 5 Star treatment in every sense of the word!!!"
We responded:
"Thanks Frank. We are blessed to have Kay and Jerry taking care of our customers. We appreciate you."
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Tom Sadler

March 23, 2023

5  out of  5
rating by Tom Sadler
"Mike Makara has been my agent for a number of years and they are really good. When I need to speak with someone the team is always there. If you are looking for good agency I would recommend Mike Makara State Farm Agency."
We responded:
"Thank you Tom for the great review and your kind words. I am very proud of my team and I am pleased they are providing you with the service you deserve. We appreciate your business!! "
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Raygan Lopez

March 16, 2023

5  out of  5
rating by Raygan Lopez
"Jerry was my agent, and he was so helpful we signing me up for my policy! Definitely recommend this place to anyone trying to get insurance."
We responded:
"Thank you for the kind words Raygan. Jerry does a great job helping our customers. We appreciate you"
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Clemencia Hernandez

February 24, 2023

5  out of  5
rating by Clemencia Hernandez
"Insurance is so high with an adult teenage driver. We looked around for affordable insurance with what we needed we could not afford it. Jerry Silva was so helpful in helping me get affordable car and renters insurance for my family's needs. He went the extra mile to get info for my renters policy. He was so kind, caring and gave us great advice as my daughter is becoming an adult. He gave us some sources to get discounts on our policy. He made us feel like we matter. This was a really great experience for us. Thank you so much Jerry and State Farm. God bless!"
We responded:
"Clemencia, Thank you for the great review and your kind words. I am glad Jerry was able to help with your insurance needs. I appreciate you and I know Jerry does as well. "
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Pedro Alvarez

October 24, 2022

5  out of  5
rating by Pedro Alvarez
"I had a great experience with Mayra at Mike Makara’s agency. Something I can say about their team is that they’re very helpful, professional, and kind towards their clients."
We responded:
"Pedro. Thank you for your feedback and the great review. Mayra is a superstar in our office and we are so glad she could help you with your insurance needs."
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Linda Traylor

October 23, 2022

5  out of  5
rating by Linda Traylor
"We're grateful to this team for years and years of excellent customer service and taking care of us quickly whenever something comes up. It's comforting to know they'll be there for us. Many thanks for everything!"
We responded:
"Linda. Thank you so much for your great review. We appreciate your loyalty and we enjoy assisting you with your insurance needs."
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Kimberly M

October 23, 2022

5  out of  5
rating by Kimberly M
"I definitely recommend Mike Makara’s office as your insurance provider. His team is awesome!"
We responded:
"Thank you Kimberly for those kind words and the great review. We sure do appreciate you!!"
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DaABoi

August 24, 2022

4  out of  5
rating by DaABoi
"My insurance agent Jerry Silva gave me the best Rates for my car. I recommend the this company for any of your Insurance needs. Great Customer Service."
We responded:
"DaAboi, thanks for the great review and your kind words. Glad to see Jerry could help you with your insurance needs."
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linsteadtbw

May 30, 2022

1  out of  5
rating by linsteadtbw
"Just for Jerry, needs more butter, Geico insurance is a better insurance."
We responded:
"Thanks for your feedback. Not sure what the "Butter" reference means. We strive to offer the best insurance coverages for the best price. That is one of the reasons we remain the # 1 auto insurer."
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Art L

May 13, 2022

4  out of  5
rating by Art L
"very helpful"
We responded:
"Thank you for the kind words Art."
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Jim Millican

May 4, 2022

5  out of  5
rating by Jim Millican
"Very easy to work with and gave me the best Rates for both my cars. I recommend the completely for any of your Insurance needs. Jim Millican"
We responded:
"Thank you for you kind words Jim. We appreciate you."
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Ochieng Suero

May 2, 2022

5  out of  5
rating by Ochieng Suero
"Awesome agents ,the entire crew"
We responded:
"Thanks for the compliment Ochieng. We sure appreciate it."
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Laura Gonzalez

April 19, 2022

5  out of  5
rating by Laura Gonzalez
"Such a wonderful staff that takes care of you and helps any way they can. Very nice and friendly!"
We responded:
"Thank you Laura. We appreciate your feedback!!! Kay is a superstar in our office."
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Bryan H

April 19, 2022

5  out of  5
rating by Bryan H
"I'd like to thank Mike Makara's team with all the help in providing amazing customer service when switching insurance providers. Big thanks to Jerry Silva who was my main point of contact throughout the process. He followed up with me often to ensure I have all the information needed and I had all my questions answered. Thanks so much for making the process seamless."
We responded:
"Thanks for your review Brian. Jerry is a star team member in our office and we are so glad we could help. We appreciate you!!"